We endeavor to give you our very best in order to enhance your experience at Elk Hills Massage & Bodywork. We adhere to certain policies to benefit you and our valued therapists. We know you will have a pleasant experience with us as we strive to be your favorite massage and day spa.
In order to serve you best we ask that you arrive 5-10 minutes prior to your appointment. We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service. Arriving late will limit the time of your service, which may reduce the effectiveness of your treatments. Clients who arrive late will be charged in full for their scheduled session, but will receive an abbreviated, pro-rated session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session, including consultation and changing time.
Your appointments are very important to Elk Hills Massage & Bodywork - it is reserved especially for you. We understand that sometimes scheduling adjustments are necessary. Therefore, we respectfully request at least 24 hours' notice for cancellations. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Our appointments are confirmed 24 hours by email/and or text message. Since the services are reserved for you personally, you will still be billed for that treatment appointment.
Frequently Asked Questions
Where will my massage or bodywork session take place?
Your massage or bodywork session will take place in a warm, comfortable, quiet room. Soft music may be played to help you relax. You will lie on a table especially designed for your comfort.
Must I be completely undressed?
Most massage and bodywork techniques are traditionally performed with the client unclothed. However, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session.
Will the therapist be present when I disrobe?
The therapist will leave the room while you undress, relax onto the table, and cover yourself with a clean sheet or towel.
What should I do during the massage or bodywork session?
Prior to the massage, feel free to ask the therapist any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The therapist will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the particular technique you are receiving, feel free to ask the therapist.
How will I feel after the massage or bodywork session?
Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days.
What are the benefits of massage and bodywork?
Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety, and create an overall sense of well-being.
Are there any medical conditions that would make massage or bodywork inadvisable?
Yes. That’s why it’s imperative that, before you begin your session, the therapist asks general health questions. It is very important that you inform the therapist of any health problems or medications you are taking. If you are under a doctor’s care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Your therapist may require a recommendation or approval from your doctor.